Job Title: Customer Service Associate
Location: Chennai
Education:UG – B.A – Any Specialization,B.Arch – Architecture,B.B.A – Management,B.Com – Commerce,B.Ed – Education,B.Pharma – Pharmacy,B.Sc – Any Specialization,BCA – Computers,BDS – Dentistry,BHM – Hotel Management,BVSC – Veterinary Science,Diploma – Any Specialization
Compensation: Rupees 80,000 – 1,25,000,additional shift and overtime incentives( Regional Language skills Like Tamil, Hindi, Kannada, Telugu, Malayalam)
Name Of The Company: Firstsource Solutions Ltd.
No Of Openings: 500
Job Description:
Outbound Process
Non-tech
Pure Dayshift Process
Eligibility Criteria: Graduate freshers or with experience ( Under graduates PUC or Diploma Holders – with minimum 6 months of experience)
Age 18 – 35
Desired Profile:
Qualification: – Any Graduate / Undergraduate / Fresher /Experienced /Correspondence/ Regular College Student Can Apply
Skill : Good Communication Skill and Regional Language
Basic Computer Knowledge
Candidate Should Be Confident and Soft Spoken.
Process:-
Inbound voice process (tech / non tech)
Company Profile:
Firstsource is among India’s leading BPO companies with revenues of $123 M for the year 2005-2006.Firstsource provides business process management to Fortune 500 and FTSE 100 companies in the Banking & Financial Services (credit cards, insurance, retail banking, collections and mortgage companies), Telecom & Media (fixed line, mobile, broadband and narrowband service providers) and Healthcare (payor companies) industries.Firstsource offers customer management through a combination of call center and transaction processing capabilities for a complete range of solutions from customer acquisition, customer care, claims processing, collections and receivables management, reconciliations and investigations to customized business research and analytics.Headquartered in Mumbai, India, the company currently has over 8000 employees across fourteen state-of-the-art centers in India, UK and the US, and in-market teams in UK and US.
The company recently launched operations in South America through a center in Buenos Aires, Argentina.Over the years Firstsource has earned the reputation of being an organization with the ability to rapidly scale up and manage large scale complex processes over accelerated timeframes. It has partnered with clients to create virtual extensions of their organizations so they can concentrate on their core competency. A culture of responsiveness, flexibility, operations excellence and mutual trust and transparency has led to long-standing client relationships.
Visit the company address directly along with your resume
Contact Details:
Executive Name: Sukumar S
Address:
Firstsource Solutions Limited
Plot No. 15, Phase I, Varadhachari Road,
1st Cross Street, 7th Avenue,
Besant Nagar,
Chennai – 600090.
Telephone:09789918135
Email Address: sukumar.shivalingam@firstsource.com,sukushiva@gmail.com
Reference ID: DEC0910 – SK
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