Job Title:Technical Associate
Location:Chennai
Education:UG – Any Graduate – Any Specialization
Compensation:Rupees 1,00,000 – 1,50,000
Name Of The Company:Financial Software Systems Pvt. Ltd.
Job Description:
Ensure Turn Around Time (TAT) as per SLAs
Process Documentation as per Quality norms
Preparing reports
Escalation of issues / requirements
Customer Care
Vendor Management
Desired Profile:
Planning and organizing
Type and word-process various documents and electronic information.
Should respond to customer inquiries in a timely manner resolving any complaints or issues concerning service and/or product.
Manage, organize, and update relevant data using database applications.
Monitoring and reporting
Using equipments and systems
Maintenance of stock
Communicate and provide information by relevant methods internally and externally to assist and enable organizational operations and effective service to connecting groups.
Adhere to stated policies and procedures relating to quality management.
Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
Company Profile:
Founded in 1991, ISO 9001:2000 Certified FSS pioneered the ePayments industry in India. The company, headquartered in Chennai, has established itself as the market-leading provider of software for payments processing in India and overseas. FSS technologies have a 85% market share in ATM driving and 75% market share in POS driving in India Our customers in India alone process 48 million cards at an average of 8 million transactions every day.
Leveraging its tremendous domain knowledge in ePayments transactions across various touch points, highly skilled software development and implementation resources, enduring partnerships with global technology leaders, and a world-class IT infrastructure, FSS is rapidly expanding its footprint to offer products and services to banks, software vendors and other customers worldwide.At FSS, we design, develop, implement and maintain a variety of solutions that enable banks and financial institutions to offer reliable, cost-effective and secure ePayments facilities to their customers.
FSS has over 35 customers in India and the world over and our infrastructure is designed to add maximum value to customers through over 550 employees. FSS’ Technology centers are strategically located in Mumbai and Chennai with technical support teams also located at Bangalore, Hyderabad, and Delhi.Our Partners include ACI Worldwide, GlobeTel Communications Corp, Integrated research, Hewlett Packard, IBM.
Contact Details:
Executive Name:Rahul
Address:
Financial Software & Systems (P) Ltd
502 A 5th Floor
South Block, TIDEL IT Park
#4, Rajiv Gandhi Salai, Taramani
Chennai – 600 113, India
Telephone:044-47415638
Email Address:srahul@fss.co.in
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